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AppXYZ@1.0.0 could not be found

  • 18 May 2021
  • 1 reply

Userlevel 1

Hi everybody,


I am having problem creating an oauth2 connection through the connection management screen ( for the app I am building. When creating new Zaps to test my app, Oauth works perfectly fine, but if I try doing the same thing through connection management screen for the same app (same code, same backend, same flow), once the authentication window gets closed I receive the following error:

Here is the partial output of zapier describe command:


As you may have noticed, the application IDs are identical in the error message and the redirect URL above. I also confirm that I am redirecting to on successful authentications. 


I was wondering if it has anything to do with my application being private at the moment or there is something else that I might be missing?


Thank you so much for your help in advance.


Best answer by alex.g 27 May 2021, 23:28

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Userlevel 1

In case someone else is experiencing the same problem, this was due to the fact that the app was private. As soon as it got public, the problem went away. I also confirmed with Zapier’s support. Here is the response from the support team:


Thanks for reaching out about your issue. I dug a little further in our logs and yes you are correct, the reason why you are getting that error is because your application is private. Once you submit for activation and it becomes a public app, you shouldn't run into that issue anymore.