Question

Facing problems, when creating new app in zapier

  • 19 June 2020
  • 6 replies
  • 996 views

i’m trying to hit my app api for authentication, then i am getting this error , and i can’t understand that where this allow or accept permission popup will popping up. and what about the permission that when i’m creating the new app then what permission we have required. and helps docs is not straight forward to understand. also when i’m inspecting during login to test authentication of our app user, i’m getting “ 403 forbidden error”.Please help me someone to resolve it.

 

We hit an error adding your new account


1 . authentication failed: Error parsing response. We got: "<!doctype html><html lang="en"><head><meta charset="utf-8"/><meta name="viewport" content="width=dev" What happened (You are seeing this because you are an admin): Starting GET request to https://group-x.herokuapp.com/login Received 200 code from https://group-x.herokuapp.com/login after 90ms Received content "<!doctype html><html lang="en"><head><meta charset="utf-8"/><meta name="viewport" content="width=dev" Error parsing response. We got: "<!doctype html><html lang="en"><head><meta charset="utf-8"/><meta name="viewport" content="width=dev" Console logs:

2 . authentication failed: The app returned "Internal Server Error".

Make sure you click "Allow" or "Accept" on the permission popup
Double check your Account has the correct permissions
Check out our help docs for more information


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6 replies

Thanks for letting us know @amit002519, I’ve unmarked that for you. 

 

One thing to double check is whether the account that your connecting to in GroupX has the permissions needed to connect to Zapier. You may have already checked it, but it’s a good thing to rule out before you start troubleshooting the code.

Thanks for doing this and comment sir.

I was just checking my api, that may be any error occurring  in my api, but it is giving right response in postman.

And no sir, i did’t found any thing like “ the account that your connecting to in GroupX has the permissions needed to connect to Zapier ”,from groupX side there is no need to give any special permissions to api to connect other platform, if zapier require, then could u please provide some ref links to see where it is written that my groupX user should have the permission to connect with zapier. and will i have to do make permitted my all users to connect with zapier. then how other platform works which are not asking for permission like “github”, As i have created one app where i have mentioned my github account but that time i haven’t seen any error like this.

Userlevel 7
Badge +11

Thanks for letting us know @amit002519, I’ve unmarked that for you. 

 

One thing to double check is whether the account that your connecting to in GroupX has the permissions needed to connect to Zapier. You may have already checked it, but it’s a good thing to rule out before you start troubleshooting the code.

i’m trying to hit my app api for authentication, then i am getting this error , and i can’t understand that where this allow or accept permission popup will popping up. and what about the permission that when i’m creating the new app then what permission we have required. and helps docs is not straight forward to understand. also when i’m inspecting during login to test authentication of our app user, i’m getting “ 403 forbidden error”.Please help me someone to resolve it.

 

We hit an error adding your new account


1 . authentication failed: Error parsing response. We got: "<!doctype html><html lang="en"><head><meta charset="utf-8"/><meta name="viewport" content="width=dev" What happened (You are seeing this because you are an admin): Starting GET request to https://group-x.herokuapp.com/login Received 200 code from https://group-x.herokuapp.com/login after 90ms Received content "<!doctype html><html lang="en"><head><meta charset="utf-8"/><meta name="viewport" content="width=dev" Error parsing response. We got: "<!doctype html><html lang="en"><head><meta charset="utf-8"/><meta name="viewport" content="width=dev" Console logs:

2 . authentication failed: The app returned "Internal Server Error".

Make sure you click "Allow" or "Accept" on the permission popup
Double check your Account has the correct permissions
Check out our help docs for more information

sorry by mistake clicked best answer link, it is not solved yet.

sorry by mistake clicked best answer link, it is not solved yet.

What app are you trying to connect?

 

thanks for comment, sir.

Sir, i want to create new integration of my application “groupX”, and when i’m giving API endpoint URL “https://group-x.herokuapp.com/login” and try to test authenticate user with username password then i’m getting these errors. 

Userlevel 3
Badge +1

What app are you trying to connect?