About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

404 upon successful authentication

  • 20 March 2023
  • 1 reply
  • 168 views
Justin K Bento

Hello,

My team is building a Zapier integration where users connect an account via an API key. After going through the “Add Connection” flow I get a 404 screen in Zapier’s UI.

From the network console it seems to be a failing GET request to the following path: https://zapier.com/_next/data/app-management-3064226381e35ed03bc1802ce3770ac91d194f7e/app/connections/null.json?hl=[someNumericalId]&serviceSlug=null

It appears that despite the 404 screen, the credentials are added successfully.

When checking the API key auth it doesn’t appear to have some requested return data, so I am not sure how to resolve this 404 screen, as it is a poor user experience.

It only appears to occur when adding it through the “My Apps” tab. Adding a connection via setting up a trigger or action doesn’t result in this behavior.

The integration app is currently Private as it is under development. Does this matter?

Thanks.

-Justin

icon

Best answer by MarinaH 21 March 2023, 21:26

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

M
Userlevel 4
Badge +9

Hey @Justin K Bento 👋

Thanks for reporting this behaviour! I did some digging and this relates to an open issue we have where adding a Private connection via My Apps responds with a 404, but the new connection is still created successfully. I don’t have an ETA on a fix at the moment unfortunately, and as you’ve noted, adding a connection within the Zap Editor won’t see that 404 redirect. 

Terms & Conditions