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Question

Unable to trigger Zap by sending post request to that Webhook URL.

  • 8 April 2024
  • 7 replies
  • 44 views
A

I am trying to integrate our app by using webhook triggers. We made a subsciption API and we store webhook urls on our end. Our problem is we cannot trigger zap by sending post request to that webhookUrl. It shows success on postman but no zap shows up.

7 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Adaeze 

Make sure to each request is unique.

To do that you may have to include a unix timestamp value as a query string parameter.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

I made a new request to POST https://hooks.zapier.com/hooks/standard/{the_hook_id}/?timestamp=1712618406253 with the required payload. I got this response 

{
    "attempt": "018ec004-64ca-4aef-2620-c4899d74fe07",
    "id": "018ec004-64ca-4aef-2620-c4899d74fe07",
    "request_id": "018ec004-64ca-4aef-2620-c4899d74fe07",
    "status": "success"
}

But yet no zap is showing up.

Troy Tessalone
Userlevel 7
Badge +14

@Adaeze 

Test with your Zap trigger step open.

Click the button: [Find New Records]

 

If your Zap is ON, then check your Zap Runs: https://zapier.com/app/history/

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

Hi @Troy Tessalone ,

I am working with webhook triggers. I can’t find any button [Find New Records] neither does the zap appear on https://zapier.com/app/history/

I can share the full url and payload with you, so you can see for your self.

Troy Tessalone
Userlevel 7
Badge +14

@Adaeze 

Webhook Zap trigger step, “TEST” section that shows the button.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

Hi @Troy Tessalone 
We are not using webhook. We are integrated using the trigger API. During subscription to the trigger, it gives us a webhook url to call so as to push the data to the zap. 

Even when I call it using postman, no zap shows up. 

Troy Tessalone
Userlevel 7
Badge +14

@Adaeze 

This is the button shown in your screenshot.

 

Make sure you are viewing the same Zap for the webhook that is configured in your origin app.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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