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Question

Unable to trigger Zap by sending post request to that Webhook URL.

A

I am trying to integrate our app by using webhook triggers. We made a subsciption API and we store webhook urls on our end. Our problem is we cannot trigger zap by sending post request to that webhookUrl. It shows success on postman but no zap shows up.

11 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Adaeze 

Make sure to each request is unique.

To do that you may have to include a unix timestamp value as a query string parameter.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

I made a new request to POST https://hooks.zapier.com/hooks/standard/{the_hook_id}/?timestamp=1712618406253 with the required payload. I got this response 

{
    "attempt": "018ec004-64ca-4aef-2620-c4899d74fe07",
    "id": "018ec004-64ca-4aef-2620-c4899d74fe07",
    "request_id": "018ec004-64ca-4aef-2620-c4899d74fe07",
    "status": "success"
}

But yet no zap is showing up.

Troy Tessalone
Userlevel 7
Badge +14

@Adaeze 

Test with your Zap trigger step open.

Click the button: [Find New Records]

 

If your Zap is ON, then check your Zap Runs: https://zapier.com/app/history/

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

Hi @Troy Tessalone ,

I am working with webhook triggers. I can’t find any button [Find New Records] neither does the zap appear on https://zapier.com/app/history/

I can share the full url and payload with you, so you can see for your self.

Troy Tessalone
Userlevel 7
Badge +14

@Adaeze 

Webhook Zap trigger step, “TEST” section that shows the button.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

Hi @Troy Tessalone 
We are not using webhook. We are integrated using the trigger API. During subscription to the trigger, it gives us a webhook url to call so as to push the data to the zap. 

Even when I call it using postman, no zap shows up. 

Troy Tessalone
Userlevel 7
Badge +14

@Adaeze 

This is the button shown in your screenshot.

 

Make sure you are viewing the same Zap for the webhook that is configured in your origin app.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

@Troy Tessalone 
I would like to know if zap shows up only in both development and production mode. I am integrating using the API (webhook) for triggers. All looks fine. I got the webhook url after creating a trigger and tested it with postman with the appropriate payload. A success response was returned but the zap didn’t trigger. I am curious if zaps of show in production mode. 

Thanks. 

Troy Tessalone
Userlevel 7
Badge +14

@Adaeze 

To do a quick test, you can copy and paste your Webhook URL into a browser and hit enter.

Then check your Zap trigger step to find new records.

If your Zap is ON, check your live Zap Runs history: https://zapier.com/app/history/

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

@Troy Tessalone 
Thanks. I did ask instructed, but I couldn’t find any zap. Here is the URL https://hooks.zapier.com/hooks/standard/12078332/59b5199ae4c543d99ca359f16b8bd728/
You can take a look at it for your self. 

 

Thanks

Troy Tessalone
Userlevel 7
Badge +14

@Adaeze 

If you are creating a Zap app integration on the Zapier Developer Platform, then try posting in the Developer Zone category: https://community.zapier.com/p/developer-zone

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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