This post was split from topic:
Here’s my setup:
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/22067e8b-2c97-4723-a599-0421c6846dff.png)
Zap overview
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/56f46844-0f8e-4434-9151-5173570ecdea.png)
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/20d655de-8f3a-4135-b7f4-217506ec2df7.png)
RUN ID: 001175ca-1e0c-a5d7-a691-7a06278b6b51
This post was split from topic:
Here’s my setup:
Zap overview
RUN ID: 001175ca-1e0c-a5d7-a691-7a06278b6b51
Hi there
I have split your reply to a new post. I hope you don’t mind.
Before I can add you to the bug report. We need to confirm it first. That said, looking at the screenshot you’ve provided, I noticed that the mapped data on the “Entry ID” field is incorrect. The “Entry ID” field looks for the ID, and the “zcrm_” bit should not be included. Here’s an example of an Entry ID:
To remove the “zcrm_” bit you might need to add a Text in Formatter by Zapier - Split Text step. Here’s what it will look like based on the screenshot:
After that, you’ll need to map the output of the formatter step to the “Entry ID” field as a custom value. Like so:
Please give that a try, and let me know how it goes! 😊
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.