About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Zaps completely unresponsive - any ideas?

  • 30 September 2023
  • 3 replies
  • 41 views
C

Hi there. I have created three zaps - 'testt', 'eposnow...' & 'new team member..' - none of which trigger. Two triggers are based on rows being added to a spreadsheet/table (I’ve tried both), the third a new product in Eposnow. They all test PERFECTLY, but do not work once published. I have tested the zaps, connections etc, republished them, but none trigger.

PLEASE CAN SOMEONE HELP? For reference I have a free account, and have used 0/100 tasks and 3/5 zaps this month. I am also a big Power Automate user and have used Zapier in the past without issue. Thank in advance for any advice. Hoping someone can help : )

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Chris84 

Good question.

Some things to check/try:

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C

Thank you. Unfortunately I’d tried all these before posting and I’ve checked again but nothing obvious is missing. One of the zaps was eventually a simple recreation of the excel ‘new row added to table’ trigger to test it, but same result. Thank you agaiin though, appreciate the quick response : )

ken.a
Userlevel 7
Badge +6

Hi @Chris84,

I’m jumping in to see if I can help!

Can you tell me if there have been any changes made to the spreadsheet? The following changes to a sheet while a Zap is active can cause errors:

  • Deleting existing rows or columns
  • Adding rows anywhere other than to the bottom of your sheet
  • Resorting the sheet 
  • Renaming/adding/rearranging new columns

If you need to make any of those changes to your Google Sheet, you will want to turn your Zap off while you make the change, and then turn it back on again after.

More about this here: https://help.zapier.com/hc/en-us/articles/8495995099533-Common-Problems-with-Google-Sheets-on-Zapier#h_01H91EB6PGZNSG61C15NJ4MDHA

 

Reply


Terms & Conditions