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Zappy Screenshot Tool No Longer Uploads to Cloud

  • Oct 28, 2024 2:43 PM UTC
  • 8 replies
  • 129 views

Hey team! My Zappy screenshot tool stopped uploading screenshot tools to the cloud last week (and it doesn’t generate the zappy URL).

I confirmed I have a paid account, so I can’t figure out what else the issue might be. A few of my colleagues who have paid Zapier accounts also noticed this.

Best answer by JammerS

We are glad that everything is working as intended now. Thank you

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8 replies

daniel.boon.personio

+1 same issue here. I’m on a paid team account but started seeing this message.

 


JammerS
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  • Zapier Staff
  • Oct 29, 2024 3:59 AM UTC

Hi @MattyB and @daniel.boon.personio, 

 

Welcome to the Community. 

 

Have you guys tried to update the Zappy tool? Recently we have an update with it. Try updating the app and try it again. Let us know if that helps you fix the issue. Thank you.


daniel.boon.personio

@JammerS This happened to me immediately after updating to 4.8.0.


  • New
  • Oct 29, 2024 11:35 AM UTC

Same here


  • Author
  • New
  • Oct 29, 2024 12:55 PM UTC

Same here! I suspect the new update might be at play. I see the same screenshot shared above btw

 


  • Author
  • New
  • Oct 29, 2024 4:12 PM UTC

from what I can see this might be resolved? @JammerS 

I just took a screenshot of this page here :) https://cdn.zappy.app/2574f9803556924e5bf54e6b19c06a7e.png


daniel.boon.personio

confirmed - logged out and back in and now it’s working for me again.

https://cdn.zappy.app/5507aee6809cceb3406a4fda43ed7fff.png


JammerS
Forum|alt.badge.img+6
  • Zapier Staff
  • Answer
  • Oct 30, 2024 3:10 AM UTC

We are glad that everything is working as intended now. Thank you