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Best answer

Zapier not pulling records from Parseur correctly

  • Nov 22, 2024 1:08 AM UTC
  • 6 replies
  • 103 views
Anyone ever encounter this when trying to set-up a Zap from Parseur for job applications?

It should look like this image, just with the additional info added…. any thoughts?

 

Best answer by Sylvestre

Hi all,

We’ve identified that the issue was actually on Parseur’s end, and it has now been resolved. To refresh the documents in your Zap, please click on “Find new records.”

We apologize for any inconvenience this may have caused and appreciate your understanding!

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

ken.a
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  • ken.aZapier Staff
  • Zapier Staff
  • Nov 22, 2024 10:32 AM UTC

Hi there ​@Brokerage Growth,

Welcome to the Community! 🎉

Before we dig deeper into this, could you please try reconnecting your Parseur account to see if it’ll fix the sample data issue?

I'll be keeping an eye out for your response!

JammerS
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  • JammerSZapier Staff
  • Zapier Staff
  • Nov 25, 2024 12:58 AM UTC

Hi ​@Brokerage Growth,


We just wanted to see how everything is going with your Zap. "Did Ken’s idea work for the job?" If you need any assistance, feel free to reach out. 

We're happy to address any concerns and assist you.

Sylvestre
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  • Sylvestre
  • New
  • Nov 25, 2024 4:39 AM UTC

Hi there, 

This is Sylvestre from Parseur. When pulling a document in Zapier, the result field is a string, and you need to parse the JSON string to get the data. You can maybe do that with the Code app, but it’s probably not worth the hassle.

A better way to get the parsed data from your document is to setup a new Zap based on the New Document Processed trigger. This zap will be triggered instantly when the parsed data is ready and will contain the data ready to use in Zapier.

I hope this helps!

    ken.a
    Forum|alt.badge.img+6
    • ken.aZapier Staff
    • Zapier Staff
    • Nov 25, 2024 1:06 PM UTC

    Hi ​@Brokerage Growth,

    It looks like ​@Sylvestre from Parseur has a suggestion regarding the issue that you’re running into. Have you had the time to follow their suggestion here?

    I'll be keeping an eye out for your response!

    Sylvestre
    Forum|alt.badge.img
    • Sylvestre
    • New
    • Answer
    • Nov 26, 2024 6:11 AM UTC

    Hi all,

    We’ve identified that the issue was actually on Parseur’s end, and it has now been resolved. To refresh the documents in your Zap, please click on “Find new records.”

    We apologize for any inconvenience this may have caused and appreciate your understanding!

    JammerS
    Forum|alt.badge.img+6
    • JammerSZapier Staff
    • Zapier Staff
    • Nov 27, 2024 4:17 AM UTC

    Hi ​@Sylvestre,

     

    Thank you for sharing the resolution that got the Zap running. This will significantly help our Community members to have as a reference for the same issue.

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