Hi everyone! I wanted to start a discussion on an issue that it seems a few others have also encountered.
I have a Zapier zap that runs when a custom Wix form is submitted on our Wix site. The Wix form has first name, last name, 2 image upload fields and an expiration date field.
For some reason, the data in (on Zapier’s side) does not read the image files as a .jpg or a URL and instead just lists it as text. Specifically, the image data looks like this:
wix:image://v1/bba06e_e85530b80de74602b512e4570a2bdcb2~mv2.png/IMG_1124.png#originWidth=2732&originHeight=2048
And to be clear, I understand there can only be one image in the file attachment field for Zapier & it still doesn’t come through as a URL when I do that.
In turn, when the next step of the zap runs, which is supposed to move the form data to a 3rd party site (Podio), it creates a TXT file showing the exact text that is listed above, instead of attaching as the image file itself (jpg file.)
I’ve tried the zap via both the Wix custom form submissions and also a Wix CMS submission with no luck. I’ve also contacted Wix over the issue and the expert claimed it was an issue on the Zapier end. I’m not entirely convinced of that…however, there is clearly an issue with both Wix & Zapier communicating with each other when it comes to actual documents or images coming through.
I’m trying to make the issue known to both parties, but was also wondering if anyone has experienced something similar, or found a solution to this or a workaround.
Best answer by ken.a
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