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Question

Zap wont Publish "This account connection has expired" error

  • April 18, 2026
  • 11 replies
  • 62 views

im getting this error. im on a legacy plan. haven't used in a few years. reconnected streettext.com, says im connected  and confirm test. How do I get around this error to publish?

 

"My StreetText step keeps showing 'This account connection has expired' even though the step tests successfully and the account is connected. The Zap won't publish because of this blocking validation error. Can you clear this flag so I can publish?"

11 replies

  • Author
  • New
  • April 18, 2026

also says this-Unfortunately, it's still blocking on that validation issue. The StreetText account is showing as expired in the system, even though it's connected and working.


  • Author
  • New
  • April 18, 2026

Unfortunately, the system is still blocking on that "expired account" warning, even though:

  • ✅ StreetText connection is working (tests passed)
  • ✅ Step 2 (Constant Contact) is fully configured and tested
  • ✅ All field mappings are complete

This is a backend validation bug. The warning doesn't reflect reality—your workflow is fully functional.

To resolve this, you'll need to contact Zapier Support so they can manually clear that validation flag. Here's what to tell them:

"My StreetText step keeps showing 'This account connection has expired' even though the step tests successfully and the account is connected. The Zap won't publish because of this blocking validation error. Can you clear this flag so I can publish?"

Would you like me to hand you off to Zapier Support to report this issue? They can get this resolved quickly.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 18, 2026

Hi ​@Tom Baker 

For us to have more context, post screenshot showing how your Zap steps are outlined/configured along with the encountered error when trying to publish the Zap.

 

For issues with the StreetText Zap app integration, try contacting StreetText Support.

 

You can open a ticket with Zapier here: https://zapier.com/app/get-help


  • Author
  • New
  • April 18, 2026

here is the screen shot. I have created many “new” street text after I connected. get this error every time.


  • Author
  • New
  • April 18, 2026

don't know what this means. I have both connections saying connected and logged into both accounts. I added a step to constant contact. got a green check next to street text when I ran. 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 18, 2026

@Tom Baker 

You can try using a new/different private browser to re/connect StreetText.

 

For issues with the StreetText Zap app integration, try contacting StreetText Support.

You can open a ticket with Zapier Support here: https://zapier.com/app/get-help


  • Author
  • New
  • April 18, 2026

I just tried connecting to a different browser and private incognito and that did not work either.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 19, 2026

@Tom Baker 

Have you tried these previous suggestions?

For issues with the StreetText Zap app integration, try contacting StreetText Support.

You can open a ticket with Zapier Support here: https://zapier.com/app/get-help


  • Author
  • New
  • April 19, 2026

@Troy Tessalone I have still says expired. Im trying to connect street text and constant contact (connected). 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 19, 2026

@Tom Baker 

You need to try these options:


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@Tom Baker You can always try creating a fresh connection by clicking on change.
2ffc853e66def8c77e6823ecd32e7749.png

(view larger)

Once you try creating a fresh connection , make sure you are logged into street text into another tab.
I recommend giving this a shot and check how it goes.

For app connection you can refer https://help.zapier.com/hc/en-us/articles/8496290788109-Manage-your-app-connections#01JH3AK29AAFDNP7AS4PQ1NNM6