im getting this error. im on a legacy plan. haven't used in a few years. reconnected streettext.com, says im connected and confirm test. How do I get around this error to publish?
"My StreetText step keeps showing 'This account connection has expired' even though the step tests successfully and the account is connected. The Zap won't publish because of this blocking validation error. Can you clear this flag so I can publish?"
Best answer by Gaurav Singh
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Once you try creating a fresh connection , make sure you are logged into street text into another tab.
I recommend giving this a shot and check how it goes.
For app connection you can refer https://help.zapier.com/hc/en-us/articles/8496290788109-Manage-your-app-connections#01JH3AK29AAFDNP7AS4PQ1NNM6
also says this-Unfortunately, it's still blocking on that validation issue. The StreetText account is showing as expired in the system, even though it's connected and working.
Unfortunately, the system is still blocking on that "expired account" warning, even though:
This is a backend validation bug. The warning doesn't reflect reality—your workflow is fully functional.
To resolve this, you'll need to contact Zapier Support so they can manually clear that validation flag. Here's what to tell them:
"My StreetText step keeps showing 'This account connection has expired' even though the step tests successfully and the account is connected. The Zap won't publish because of this blocking validation error. Can you clear this flag so I can publish?"
Would you like me to hand you off to Zapier Support to report this issue? They can get this resolved quickly.
+14Hi
For us to have more context, post screenshot showing how your Zap steps are outlined/configured along with the encountered error when trying to publish the Zap.
For issues with the StreetText Zap app integration, try contacting StreetText Support.
You can open a ticket with Zapier here: https://zapier.com/app/get-help
here is the screen shot. I have created many “new” street text after I connected. get this error every time.
don't know what this means. I have both connections saying connected and logged into both accounts. I added a step to constant contact. got a green check next to street text when I ran.
+14
You can try using a new/different private browser to re/connect StreetText.
For issues with the StreetText Zap app integration, try contacting StreetText Support.
You can open a ticket with Zapier Support here: https://zapier.com/app/get-help
+14
Have you tried these previous suggestions?
For issues with the StreetText Zap app integration, try contacting StreetText Support.
You can open a ticket with Zapier Support here: https://zapier.com/app/get-help
+14
You need to try these options:
(view larger)
Once you try creating a fresh connection , make sure you are logged into street text into another tab.
I recommend giving this a shot and check how it goes.
For app connection you can refer https://help.zapier.com/hc/en-us/articles/8496290788109-Manage-your-app-connections#01JH3AK29AAFDNP7AS4PQ1NNM6
+11Hey there
Did you manage to get rid of that error?
If not, looks like the app version was changed recently so maybe the expired app connection was linked to the earlier version of the app:
If that’s the case, then hopefully adding a brand new app connection like Gaurav Singh suggested will have sorted it.
Keep us posted on how it went, want to make sure you’re all set! 🙂
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