WPForms appears twice in Zap history. Was this an error?
Hello!
I have a couple WPForms zaps where, for each of them, WPForms is double firing and I’m getting double the zaps as a result…
See 1m Loom of details:
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I don’t know what’s causing the double-fire...
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Hey @Oliver Wolf!i just wanted to check in and see if you were able to open a support ticket or figure out why your zap was firing twice? I’m curious to see if you were able to identify a solution!
@Oliver Wolf
Might be best to open a ticket with ZapierSupport for further guidance troubleshooting this: https://zapier.com/app/get-help
Hey @Troy Tessalone
Thanks for taking the time to answer
I looked through but I confirmed that it's the same zap, see quick loom of me showing two histories of the same thing:
This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.
We aren’t using webhooks for this form - but even if we did, wouldn’t the same double-fire likely happen?
Any chance you’d wana hop on a Zoom and take a look around? haha
Thanks!
Hi @Oliver Wolf
Good question.
Check if there multiple Zaps configured and ON.
Check if there are duplicate Webhooks placed in WPForms.
As a potential workaround, try using the Webhooks Add-On instead of the Zapier Add-On.
The Zap trigger would be Webhooks - Catch Hook to get the webhook URL to place.