Hello. I have created a Zap to integrate Woocommerce purchase with Active Campaign, so that each new client is added to a Active Campaign list when they make a purchase. The Zap is running perfectly when I’m testing it but when someone is actually purchasing from WooCommerce Zap is showing issue - The app returned "Contact id or email is required."
Best answer
WooCommerce error when a person made a purchase - The app returned "Contact id or email is required."
Best answer by Daniela_Paulo
Hi
I’m just checking in to see if you were able to find out what was causing the error in the Zap?
From the error description, it looks like the ID or email were not sent from the trigger data. As
If you’re still having troubles with it, this help doc might help: https://zapier.com/help/troubleshoot/errors/fix-required-field-is-empty-errors-in-zaps
Please keep us posted 😊
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+14- Zapier Expert
- 31670 replies
Hi
Good question.
Check your Zap Runs history details to see the DATA IN/OUT for each Zap step to help you troubleshoot if the mapped variables are blank/empty/null: https://zapier.com/app/history/
WooCommerce help article: https://zapier.com/help/doc/common-problems-with-woocommerce
- Zapier Staff
- 54 replies
- Answer
Hi
I’m just checking in to see if you were able to find out what was causing the error in the Zap?
From the error description, it looks like the ID or email were not sent from the trigger data. As
If you’re still having troubles with it, this help doc might help: https://zapier.com/help/troubleshoot/errors/fix-required-field-is-empty-errors-in-zaps
Please keep us posted 😊
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