Question

Why do Custom Picklist Values in Pipedrive Zap appear as numbers in Zapier?

  • 18 December 2023
  • 1 reply
  • 12 views

This post was split from topic: 

 

To confirm, when building a Pipedrive Zap, I’m encountering an issue where the custom picklist values in the organization section only appear as numbers, not the actual values.

 

For example, in Pipedrive, I have Company Codes like ACM, BAM, JGU, but in Zapier, I’m seeing Company Codes as numbers (39, 46, 48). Is that correct?


1 reply

Userlevel 7
Badge +6

Hi there @patelecs,

Welcome to the Community! 🎉

I moved your reply to a new topic. I hope you don’t mind!

The numbers you are seeing are called the ID. You must use the ID of a specific item as a custom value. Sometimes, the ID may be the same as the name of the value, or it may be a numeric or alphanumeric string.

You can learn more about that here: https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps

Hopefully, this helps!

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