Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Whatsapp messages not being sent

A

Hello,

 

I have ZAP saving attachments from GMAIL to GDRIVE then share and send shared link through WhatsApp. 

 

The issue that 2 max messages of 10 are sent on WhatsApp other shows success on ZAP but no messages received on WhatsApp.

 

Please help/advise

 

Thank you.

Alex

Best answer by SamB

Hi ​@ATKACH 👋

Thanks for sharing those helpful screenshots. I’m very sorry to hear that not all the WhatsApp messages are going through as expected despite the Zap runs appearing as successful. I did some digging and it appears that you’re running into a known bug which was previously discussed in the Community over here:

While we can’t provide a timeline for a fix, I’ve added you to the bug report as an affected user, so you’ll be notified via email as soon as it’s sorted. We'll be sure to keep the main topic updated with any available workarounds or news in the meantime.

Thanks again, really appreciate you raising this in community! 🧡
 

Please Note: As we’ve already got one topic dicussing this issue I’m going to close this one out now. For anyone that comes across this post and wants to be added to the bug report please reach out on the main topic here and we’ll take care of that! 🙂

View original
Did this topic help you find an answer to your question?
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • September 30, 2024

Hi there @ATKACH,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Also, please share a screenshot of the “Action” section of the action steps that shows all of its fields. Like so:

46dd6c0979e3d815d621b8da43084ef1.png
(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!

A
  • ATKACH
  • New
  • September 30, 2024

 

A
  • ATKACH
  • New
  • September 30, 2024

 

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • October 1, 2024

Hi @ATKACH,

It looks like the other screenshot that you sent did not push through:

596bbaa668647df2c1690f1934b1efdf.png
(view larger)

Could you please send them again? Thanks!

A
  • ATKACH
  • New
  • October 19, 2024
ATKACH wrote:

Hi Ken, Thank you for support. I missed the message and was trying to resolve myself.

Actually, what happens is out of many runs in 1 minute, only 2 messages on WhatsApp arrives. So it is working, but with limitations.

 

 

 

A
  • ATKACH
  • New
  • October 19, 2024

 

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • October 21, 2024

That’s great news @ATKACH! Glad to hear that the WhatsApp Notifications Zap is now working.

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

A
  • ATKACH
  • New
  • November 16, 2024

Hi ​@ken.a It is not working fully, the limit is to receive only 2 messages per day. Extra messages are not coming.

 

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • November 18, 2024

Hi ​@ATKACH,

Thanks for the update here.

You mentioned that some messages are not coming. Could you please confirm if there are any successful Zap runs in the Zap History and the message is still not being sent?

I'll be keeping an eye out for your response!

A
  • ATKACH
  • New
  • November 18, 2024

Hi ​@ken.a 

 

Please see below screenshot. I have added Google sheets step recording Message after sending WhatsApp messages.

Today 18-Nov-24 received 5 emails and 5 attachment has been saved to GDrive.

 

However, only 2 WhatsApp Messages arrived and 2 records has been made in Google sheet.

 

Showing in ZAP run history that 5 runs are successful 

 

SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • November 19, 2024

Hi ​@ATKACH 👋

Thanks for sharing those helpful screenshots. I’m very sorry to hear that not all the WhatsApp messages are going through as expected despite the Zap runs appearing as successful. I did some digging and it appears that you’re running into a known bug which was previously discussed in the Community over here:

While we can’t provide a timeline for a fix, I’ve added you to the bug report as an affected user, so you’ll be notified via email as soon as it’s sorted. We'll be sure to keep the main topic updated with any available workarounds or news in the meantime.

Thanks again, really appreciate you raising this in community! 🧡
 

Please Note: As we’ve already got one topic dicussing this issue I’m going to close this one out now. For anyone that comes across this post and wants to be added to the bug report please reach out on the main topic here and we’ll take care of that! 🙂

Terms & Conditions