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This post was split from topic: 

 

Hi all,
 

I have the same issue on 2 webflow pages. The first I have the old webflow-zapier integration (v1.1), which isn’t triggering any webflow form submission when updated.

 

The second webflow page is brand new with only one form, but this isn’t triggering any submissions. You can see all the test submissions in Webflow. Zapier seems not to get any submissions.

Can you look at this topic?

Best,

Nico

Hi @nicoastronaut,

Welcome to the Community! 🎉

I have moved your reply to a new topic. I hope you don’t mind!

I did some digging into this, and it seems like the issue that you’re running into where the Form Submission trigger is not triggering is a known bug with the Webflow app. Our team is aware of the issue and is working on a fix. I've added your email address as another affected user. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track and prioritize fixes
  • Allows us to notify you via email if/when this is fixed

Unfortunately, I do not have an ETA, but I’ve added you to the list of users affected by this issue so we can let you know as soon as we have any updates.

In the meantime, you can stay in the loop/follow along with updates on the main thread here: 

I appreciate your patience and understanding.

 

For anyone that comes across this and wants to be added please reach out on the main topic for this issue here and we’ll get you added to the bug report.

Add me to the list as well.

 

My old webflow 1.11.1 connection works but form data is not being sent properly. I can’t re-restablish a new 1.11.1 connection and the current “new” connection doesn’t show any of my forms at all.

 

Also having this issue. Extremely frustrating. I’ve seen numerous posts on this for the past week, so please fix this ASAP.

Hi @automateeverything and @Tyler Scionti,

I’m so sorry for the inconvenience this bug has caused you. I have added you to the bug report. We will keep you updated via email once the bug has been fixed.

I appreciate your patience and understanding.

Hi @ken.a  

Seems like the Webflow API has been updated, it was V1 before, but now I can see the webhook is using V2 API, which isn’t recognized by old Zapier integration.

Form submission: API V2

https://hooks.zapier.com/hooks/standard/13165791/7a88c01797f8404a8d99206d8467827a/

@ken.a is it true that this is fixed? I just tried reconnecting and no luck. Let us know if there are steps we need to do to fix on our end (updating anything etc)

Hi friends,

I can confirm that the issue where the Webflow Form Submission trigger is not triggering has been fixed with the latest update. For any users experiencing this issue, please refresh the forms field and reselect the form you would like to trigger.

Hopefully, this helps.

I am also experiencing these errors… please fix ASAP.. this is infuriating. 

Hi @VitaG1,

 

As per checking, the Webflow Form Submission trigger issue is not triggering and has already been flagged as fixed. Try refreshing the form fields and selecting the form you want to trigger.

Guys, its NOT fixed. It’s just not, I literally purged my account and it still does not work. Did the thing with refresing the forms, etc. How much more time do I have to lose to make you fix this?

Hi @VitaG1,

 

As per checking, the Webflow Form Submission trigger issue is not triggering and has already been flagged as fixed. Try refreshing the form fields and selecting the form you want to trigger.

Well, IT’S NOT FIXED. Look at what the community is writing, all of the users are saying it doesn’t work. So how can you guys mark it as fixed when it’s not?!

This is not fixed. Closing the linked thread and pushing people to make a ticket is a very poor way to handle this issue. Please notify me when this has been tested and resolved. 

 

Hi friends,

I can confirm that the issue where the Webflow Form Submission trigger is not triggering has been fixed with the latest update. For any users experiencing this issue, please refresh the forms field and reselect the form you would like to trigger.

Hopefully, this helps.


Hello @ken.a, I have just reconnected Webflow to Zapier, rebuilt the Zap for this, and sent a new submission to test this and it still does not work. 

Can somebody please flag this, I am not sure what fix was done but this didn’t fix the issue.

Hi folks 👋

We’re really sorry for any frustration caused here. To give some context, the bug report that this Community thread was previously linked to had since been closed. Since then another issue that is now preventing Zaps using Webflow’s New Form Submission trigger from triggering as well as not being able to load test record samples has surfaced.

Please know that the team are working with Webflow’s developers to ensure this gets resolved as quickly as possible, and we have opened an incident report for it here: https://status.zapier.com/incidents/38jtfvdn93pr

We already have one community thread that’s linked to this incident so I will be closing this one out so that it’s easier for everyone to keep track of things in a single place. You can follow along with Community discussions regarding the incident here: 

And to receive real-time updates on the status of the incident you can subcribe to updates on the incident page here. 

Thank you all for reaching out to the Community here to flag the issues you’re running into we really appreciate it! 🧡

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