Question

Unable to send all fields, email, and dropdown values from HubSpot.

  • 16 August 2023
  • 4 replies
  • 25 views

Hi,

Some fields are not sending to hubspot. I contacted hubspot support but they are saying that its something wrong from Zapier side. I tried and check all troubleshooting at my end but still issue is not identifying so can you please help me to fix the issue.

We also have email issue. Our email is not setting here. Please see screenshot. https://prnt.sc/moxw2JNWAnz_

And also issue on the dropdrown values which value we have set here it send the same value on the form submission if we settled different  value https://prnt.sc/ai74qymCDYEP
We are testing with free version so if all goes will then will go to paid Professional plan.

Thank you!


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4 replies

Userlevel 7
Badge +14

Hi @Gopal 

Good question.

Make sure to test the Webflow Form, then refresh the Zap trigger to pull thru real data.

Hi,

Yes, I have tried but still we have same issue.

 

Thanks

Userlevel 7
Badge +14

@Gopal 

We would need to see screenshots with how your Zap trigger step is configured along with the returned data from examples that were pulled in after testing the Webflow Form.

Userlevel 7
Badge +14

@Gopal 

Help article to reference: https://help.zapier.com/hc/en-us/articles/8496043300877-Common-Problems-with-Webflow-on-Zapier#my-webflow-forms-are-not-showing-up-0-2