I am trying to use the “Smartsheet Attachment to Google Drive” zap. I have it set up and it successfully sends text .txt files when I test the zap. However, when I add a file to the actual Smartsheet, nothing happens. From reading the help documentation, it appears that I am stuck at this part. I believe that I want to select “File” from that dropdown menu. But that is not an option. I have tried selecting every other option from the dropdown and it just generates a .txt file as part of the test, but nothing at all when I actually attach something to a row in the Smartsheet.
Some searching in common problems with Smartsheet on the Zapier help tells me:
“I can't select my Smartsheet attachments or discussions columns.
There isn't currently a way to match file attachments or discussions for Smartsheet Triggers or Actions.”
Basically, what I am trying to figure out is:
Does the “Smartsheet Attachment to Google Drive” actually work? Or is it not possible at all? If it does work, is there someone using it with advice?
Thank you,
Sara