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Question

Unable to create a Hubspot contact when new customer is created in Servicetitan

  • January 20, 2025
  • 1 reply
  • 7 views

Hello!

We are trying to create a contact in Hubspot when a Servicetitan customer is created. It seems that email and phone in general are unable to be passed externally from Servicetitan to other applications. Is this only possible through the API, I did find the following endpoints that seems this is possible

https://developer.servicetitan.io/api-details/#api=tenant-crm-v2&operation=Customers_GetContactList

Could any experts provide some guidance and point me in the right direction? Thank you so much!

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1 reply

ken.a
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  • Zapier Staff
  • 6360 replies
  • January 22, 2025

Hi ​@Rosebud,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Also, please share a screenshot of the “CONFIGURE” section of the action step that shows all of its fields.

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!