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Question

Troubleshooting Salesmate connection issues with Zapier


We hit an error adding your new account

authentication failed: error is not defined

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information
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2 replies

Troy Tessalone
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JammerS
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  • Zapier Staff
  • 2288 replies
  • January 21, 2025

Hi ​@msalem,
 
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.