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Question

TotalBrokerage error: The app returned "Point of contact is required"

  • 6 July 2023
  • 3 replies
  • 19 views
Ocean Pacific Realty Group

Does anyone have any suggestions on how to reach tech support for Zapier? There aren’t any phone numbers and I have sent 4 messages to them via email and support tickets with no success since I signed up. Supposedly their system will link our Mojo account w our Totalbrokerage account. When I set up the zap it asked to link the two accounts which did link successfully but then the test came back with the error attached (I also matched up all of the corresponding fields and tried turning the zap off, waiting and turned it back on without success). I am frustrated and looking for similar situations or advice. Thanks in advance.

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Ocean Pacific Realty Group 

Good question.

There error indicates a required field was missing a value.

We’d need to see screenshots with how your Zap Step 2 is configured.

 

 

Zapier Customer Support options are outlined here: https://zapier.com/l/support

If you have a paid Zapier plan, you can submit a ticket to Zapier Support here: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Ocean Pacific Realty Group

I have submitted multiple tickets but haven’t heard back.

Troy Tessalone
Userlevel 7
Badge +14

@Ocean Pacific Realty Group 

Can you post detailed screenshots with how your Zap steps are configured to give us more context?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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