Question

This account is expired. Please reconnect it here

  • 16 December 2022
  • 1 reply
  • 68 views

Hi please help, my App connection is expired. Then if i try to reconnect , it always says "This account is expired. Please reconnect it here." it always repeating to reconnect even i successfully connected my app account.  Why this happen when my app account is successfully connected? I also deleted the existing app account to connect a new one but it always says this account is expired. Also tried to clear cache and cookies of this site but error persists. please help thanks. 


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1 reply

Userlevel 7
Badge +12

Hi @Alvhen128!

It sounds like you’ve done all the right things and I’m sorry that you’ve not been able to reconnect your account. I can see that you’ve also sent a message to the Support team about this, they’re in the best position to help you with this one so please continue you conversation with them via email. Thanks!