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Question

The Zap is triggering every day, when it should only trigger once per email.

  • 12 February 2023
  • 4 replies
  • 50 views
lujandfa

I recently created the following workflow:

 

Workflow:

Whenever I receive an email that has “Quote” in the subject it will trigger to generate a task in ClickUp.

 

Issue:

The zap is working, but it’s repeating every day. I just wake up and saw 69 tasks on ClickUp while I only send 1 email

 

How can I solve this? It should only trigger the task one time per email.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

chanelle
Userlevel 7
Badge +8

Hi @lujandfa! I just wanted to circle back and see which option you ended up taking, if any. Did changing the trigger help or did you reach out to support? For context, I like to follow up with these things just in case you need additional assistance or someone else encounters a similar issue. That way, they have a starting place to problem solve. 😆

Troy Tessalone
Userlevel 7
Badge +14

Hi @lujandfa 

You may want to try changing the Zap trigger to: Gmail - New Email Matching Search

Otherwise, you can open a ticket with Zapier Support for them to look deeper in the logs to help with troubleshooting: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
lujandfa

Hello Troy!

Thank you for answering my question. Here is the flow:

 

 

 

 

I shared the zap, not sure if that works so I also screenshot everything hahaha https://zapier.com/shared/1edaf55e17b2b69f26e274f76bb741216abf6b0f

 

Troy Tessalone
Userlevel 7
Badge +14

Hi @lujandfa 

Good question.

For us to have context, please post detailed screenshots with how each of your Zap steps is configured, thanks.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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