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Best answer

Test Records Wix Booking From Custom Form Not Showing Up in test trigger

  • Oct 25, 2024 12:57 PM UTC
  • 5 replies
  • 144 views

Hi, I’m trying to create an automation that links my wix bookings data to mailchimp i.e. every time someone books a consultation on my website, it should add a record to mailchimp. However, it is unable to pull the data from my custom form. Sharing 2 screenshots. Zapier pulls the Jane Doe version. Here’s a test booking I made after activating the zap. There are at least 4 custom form fields, but it can’t pick up on them. I tried publishing the zap and activating then booking, still no luck. Also tried pulling new records while testing the trigger. Doesn’t work at all. Please help

 

Best answer by Troy Tessalone

@AashnaSaraf 

Did you save and turn the Wix Automation ON before testing?

Check the Wix Automation logs to help you troubleshoot.

 

Help links from Wix for their automations:

https://support.wix.com/en/article/wix-automations-troubleshooting-wix-automations

https://support.wix.com/en/article/wix-automations-managing-your-automations

https://support.wix.com/en/article/wix-automations-getting-started

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Oct 25, 2024 3:16 PM UTC

Hi @AashnaSaraf 

Try this workaround:

 


  • Author
  • New
  • Oct 25, 2024 10:27 PM UTC

Hi, thanks but this didn’t work. I get the following message:

 

And I did try to trigger the event by making a booking on the website but it doesn’t seem to work. Here’s how I set up the webhook on wix.

 

I set up the trigger at 3:30 and then made a booking on the website at 3:45

 

How should I proceed? Thanks for your help!


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Answer
  • Oct 26, 2024 7:50 PM UTC

@AashnaSaraf 

Did you save and turn the Wix Automation ON before testing?

Check the Wix Automation logs to help you troubleshoot.

 

Help links from Wix for their automations:

https://support.wix.com/en/article/wix-automations-troubleshooting-wix-automations

https://support.wix.com/en/article/wix-automations-managing-your-automations

https://support.wix.com/en/article/wix-automations-getting-started


  • Author
  • New
  • Oct 26, 2024 7:52 PM UTC

Thanks for this. Was able to debug. Needed to trigger the event on wix from an incognito tab instead of my email. Your webhook idea worked and the zap is live! Thank you.


JammerS
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  • Zapier Staff
  • Oct 28, 2024 4:55 AM UTC

Hi @AashnaSaraf,

 

Wow! Thank you for confirming that Troy’s resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.