Question

Squarespace form names show up as random numbers and letters in Pardot/Salesforce.

  • 25 July 2023
  • 4 replies
  • 34 views

My form in squarespace has the name “Contact Page Form,” but in Pardot/Salesforce it shows up as a random selection of numbers and letters. 

 

When I test it in Zapier, it works fine and the form name pulls through. When I test it on the website and send a form through, the form name shows up as the random numbers and letters. Please help! 


4 replies

Userlevel 7
Badge +14

Hi @ring.digital 

Good question.

Check your Zap Runs history details to see the DATA IN/OUT for each Zap step to help you troubleshoot: https://zapier.com/app/history/

 

Providing screenshots will help us have more context.

Userlevel 6
Badge +8

Hi @ring.digital ,

Do you always want Contact Page Form to show up? If so, you can just type that into the field instead of mapping in the form:

 

I’m having the same issue from Squarespace → Excel. Running a test within Zapier works fine but submitting a form through Squarespace is handing off some kind of Form ID instead of the Form Name.

Userlevel 7
Badge +14

@Shawn Adamsson 

Check your Zap Runs history details to see the DATA IN/OUT for each Zap step to help you troubleshoot: https://zapier.com/app/history/

 

Providing screenshots will help us have more context.

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