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Best answer

Snov's email address does not match the test record, and multiple addresses were sent to me simultaneously.

I’m trying to create a simple Zap between Snov.io and Kartra.

When a lead finishes a campaign in Snov, I want to add them to a list in Kartra.

The integration between the two apps seems to be working fine. However, the data - specificaly the email address - from Snov is not matching the record.

The test record has a single email address, but multiple email addresses are being sent simultaneously

Thanks


 

, causing the zap to fail. 

Best answer by JPW

It ran all last week and only produced error messages. I deleted the error messages yesterday and this morning I woke up and it’s now running and working. No idea why as I did not change anything. Hopefully it will continue to do so, but if it stops, I’ll post the error here. 

 

Thanks

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

8 replies

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • March 28, 2024

Hi there @JPW,

Welcome to the Community! 🎉

It looks like the trigger returns multiple email addresses as a line item. Have you tried using Looping By Zapier for this?

You can learn more about Looping By Zapier here: 

Hopefully, this helps!

    • JPWBeginner
    • Author
    • Beginner
    • March 28, 2024

    I will give that a try. 

    ken.a
    Forum|alt.badge.img+6
    • ken.aZapier Staff
    • Zapier Staff
    • March 29, 2024

    Cool! Please let me know if my suggestion worked @JPW!

      • JPWBeginner
      • Author
      • Beginner
      • March 29, 2024

      No joy, unfortunately. It works when I Test, but when it’s live is reports missing field error messages. 

      ken.a
      Forum|alt.badge.img+6
      • ken.aZapier Staff
      • Zapier Staff
      • April 2, 2024

      Hi @JPW,

      Thanks for trying that out!

      Could you please send a screenshot of the error you’re seeing? This is for me to dig deeper into the issue.

      Thanks!

        • JPWBeginner
        • Author
        • Beginner
        • Answer
        • April 2, 2024

        It ran all last week and only produced error messages. I deleted the error messages yesterday and this morning I woke up and it’s now running and working. No idea why as I did not change anything. Hopefully it will continue to do so, but if it stops, I’ll post the error here. 

         

        Thanks

          ken.a
          Forum|alt.badge.img+6
          • ken.aZapier Staff
          • Zapier Staff
          • April 3, 2024

          That’s an amazing news @JPW! We’re glad to hear that the issue is now resolved!

          Please don’t hesitate to chime back to this post if the Zap errors out once again.

          Happy Zapping! ⚡️

          I will give that a try too. I will interegrate https://mailtester.ninja api to qualify my prospect email addresses.

          I want to preserve my email sender reputation so far.

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