SMSPlanet error: Can't use custom sender name

  • 8 April 2023
  • 1 reply


I can only use "TEST" as a sender when communicating with SMSPlanet. If I set any custom value I get an error - unproperper sender....
Any idea what I should do to use custom values?



This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Userlevel 3
Badge +4

Hi @Papawer 

Welcome to the Community!

I’m sorry to hear you’re having trouble with your Zap.

To ensure I understand, could you elaborate more on the issue? If you can phrase it in the “When A happens in Service X, B should happen in Service Y” format, that’ll help me make sure I give you the best suggestion possible.

Also, please send screenshots of how you’ve configured the steps of the Zap so far. (If there’s any personal information, kindly blur them.)

I want to ensure we’re on the same page to point you in the right direction.

Looking forward to your response!