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Sending WhatsApp reminders before a webinar


Hello, 

I would like to send my customers who participate in my webinar a reminder 24 hours and 12 hours before the webinar.

They sign up by subscribing to a list and receive a tag (FunnelCockpit).

I was able to find out how to send a Whatsapp notification, but not how to set the date for it. 

The test I just set up doesn't work, instead of at 3pm, I got the message immediately. Can anyone help me? 

Attached is the screenshot of the zap. Thank you very much!

 

Best answer by ken.a

Hi ​@Derhundegefaehrte,

I can confirm that it’s not possible to send WhatsApp messages to others when using the WhatsApp Notifications app. The app that you’re going to need is the WhatsApp Messenger app which is not yet supported in Zapier.

Nevertheless, I've added your vote to our internal app wishlist, and we'll be sure to let you know if/when this app is added to Zapier.

Hopefully, this helps.

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4 replies

Troy Tessalone
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Hi ​@Derhundegefaehrte 

Help links for using WhatsApp Notifications in Zaps:

https://zapier.com/apps/whatsapp-notifications/integrations#help

 

You can use WhatsApp Notifications in your Zaps to send yourself WhatsApp messages to your WhatsApp account. 


Troy Tessalone wrote:

Hi ​@Derhundegefaehrte 

Help links for using WhatsApp Notifications in Zaps:

https://zapier.com/apps/whatsapp-notifications/integrations#help

 

You can use WhatsApp Notifications in your Zaps to send yourself WhatsApp messages to your WhatsApp account. 

Thank you, but the article doesn’t solve the problem. 


Troy Tessalone
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@Derhundegefaehrte 

The help article indicates you can only send YOURSELF WhatsApp Notifications, so you will not be able to use it to send CUSTOMERS WhatsApp Notifications.

 

You can use WhatsApp Notifications in your Zaps to send yourself WhatsApp messages to your WhatsApp account. 


ken.a
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  • Zapier Staff
  • 6324 replies
  • Answer
  • January 23, 2025

Hi ​@Derhundegefaehrte,

I can confirm that it’s not possible to send WhatsApp messages to others when using the WhatsApp Notifications app. The app that you’re going to need is the WhatsApp Messenger app which is not yet supported in Zapier.

Nevertheless, I've added your vote to our internal app wishlist, and we'll be sure to let you know if/when this app is added to Zapier.

Hopefully, this helps.