Projectworks error: Authentication failed, the app returned "401"

  • 12 December 2023
  • 1 reply

Projectworks refuses to connect in Zapier for me and my coworkers. I receive the following errors (see screenshots).

This is not a permissions issue - I have full System Admin access in Projectworks. This is not an account/password issue - I am entering them correctly and my coworkers get the same errors. This is not a popup issue - I allowed all popups for Zapier webpages and Projectworks webpages.

I successfully connected other apps such as ClickUp, Google Calendar, Trello, and Jira. Please help. Thank you!



1 reply

Userlevel 7
Badge +14

Hi @AlexH 

Have you tried reaching out to Projectworks Support for help with their Zap app integration?