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Question

problem in counting active user

  • December 7, 2023
  • 3 replies
  • 34 views

We are Zapier partners, and while working on the Partner Program task of increasing active users in Zapier, we encouraged users to create and run a zap. However, the active user metric doesn't seem to be increasing. Currently, it's only at 15, even though we have engaged far more users than this number to complete the task. We are quite certain that they have created at least one zap and it's running. We would like to know why the active user count is not increasing.

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • December 7, 2023

Hi @dev20221117 

You will probably want to post this topic in the Dev Zone.

https://community.zapier.com/for-developers-61

 

 


  • Author
  • Beginner
  • December 7, 2023

Hi @Troy Tessalone , My question is about the upgrade issue of the Partner program. Should I also provide feedback in the Dev Zone as you mentioned?


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • December 7, 2023

@dev20221117 

Yes, if it is related to your Zap app integration on the Zapier Developer Platform.