We are Zapier partners, and while working on the Partner Program task of increasing active users in Zapier, we encouraged users to create and run a zap. However, the active user metric doesn't seem to be increasing. Currently, it's only at 15, even though we have engaged far more users than this number to complete the task. We are quite certain that they have created at least one zap and it's running. We would like to know why the active user count is not increasing.
Question
problem in counting active user
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