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Question

Ontraport tag -> Zoom Registration 400 Bad Request

  • 15 September 2022
  • 1 reply
  • 57 views
L

Upon registering for an event in Ontraport, contacts are tagged and should then be automatically registered to a Zoom webinar. I have hooked everything up, but I keep getting this error: 

Status Code 400 Bad Request

Last updated: 2 years ago

Problem

Your Zap is likely to be missing a required field, or a field value wasn't in a recognized format. For example, if a field in your action step is expecting an email address, but the value given is a name, the app may return a 400 error.

Solution

Check that your fields are correctly set up and mapped to each other.

 

I’m not really sure what what’s wrong with the mapping, but I need to get this settled soon. 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

nicksimard
Userlevel 7
Badge +11

Hey @lipidoils!

I see that you contacted our Support team and provided them with a Loom video. Thanks for that extra info!

The first thing I would check is to make sure that the webinar you choose in the Zap matches the one you displayed in the video. It’s possible you’ve enabled registration for your actual webinar but are testing with a different webinar inside of your Zap.

Can you make sure those webinars match?

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