Question

OneDrive error: Unauthorized user. No credentials supplied

  • 19 July 2023
  • 3 replies
  • 37 views

Hello - 

 

I’m trying to create an automation that triggers when a document is signed in dropbox sign. The automation would do the following:

  • Search for the onedrive folder
  • Upload the file into the onedrive folder. 

However, I’m having trouble getting the correct attachment to upload and the zap errors out with the message “Unauthorized user. No credentials supplied” 

 


3 replies

Hi @Bradm 

Good question.

Some things to check:

  1. OneDrive Zap app connection: https://zapier.com/app/connections
  2. The File URL is publicly accessible as a direct download link
    1. Copy and paste into a browser to see if it immediately initiates a file download

Hi @Troy Tessalone -- running into a similar problem, but with uploading files signed through Dropbox Sign to Google Drive.

I get the exact same error message, and can confirm for #2 that the URL requires a Dropbox signin to trigger a direct download

Userlevel 7
Badge +14

Hi @dominichatol 

Probably best to post your own topic with screenshots so it gets proper attention, thanks.

Userlevel 7
Badge +14

Hi @Bradm 

Good question.

Some things to check:

  1. OneDrive Zap app connection: https://zapier.com/app/connections
  2. The File URL is publicly accessible as a direct download link
    1. Copy and paste into a browser to see if it immediately initiates a file download

Reply