Best answer

New meeting registration in Zoom


Hi all,

I’m new to Zapier so apologies in advance if this is a very basic question.

I’m trying to create a new registration for a Zoom meeting every time someone enrolls for a course that I’m running in Thinkific. The Zaps that I’m taking are as follows:

  1. New full enrollment in Thinkific (tested and works successfully)
  2. Create Meeting Registrant in Zoom

            *** My Zoom account is successfully connected; I’ve successfully chosen the Zoom meeting that I’ve set up; Zapier successfully finds me as a test subject; I’ve completed all the fields including the email and First Name and Last Name 

BUT I receive the following messages when testing this: 

Failed to create a registrant in Zoom

The app returned "Validation Failed.".

Clicking on this to troubleshoot I get: 

Status Code 400 Bad Request

Last updated: 2 years ago

 

BUT I have completed all the fields so am confused.

 

All and any thoughts gratefully received before I give up and do this manually instead!

 

Also, is it possible to skip Zapier sending an email (and if it did from which account would this be) and add a further Zap to send the email from my Mailchimp account instead?

Many thanks!!

 

 

 

 

 

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Best answer by christina.d 11 June 2022, 02:02

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7 replies

Userlevel 7
Badge +14

Hi @kira 

Good question.

Please post detailed screenshots with how your Zap steps are configured along with the returned error in order for us to have more context, thanks.

Userlevel 7
Badge +14

@kira

Yes, next step would be to open a ticket with Zapier Support: https://zapier.com/app/get-help

Userlevel 7
Badge +9

Hi friends! I wanted to pop in and share how @kira was able to solve this!

I chatted with Zoom tech support and they pointed out my login email addresses for Zoom, Thinkific and Zapier need to be the same, so I changed my Zoom email address to match the others. I believe I’ve already tested the Zap and it works, thanks!

So glad to hear you were able to get this sorted!

Welcome to the Community and Happy Zapping! ⚡️

 

 

Now I’m getting a different error, so not sure what has happened this time to change this!

Thank you SO much for looking at this. Any help would be much, much appreciated!

Userlevel 7
Badge +14

@kira 

Some things to check…

Check you Zoom app connection in Zapier here: https://zapier.com/app/connections

Help articles for Zoom in Zaps: https://zapier.com/apps/zoom/help

 

Thank you @Troy Tessalone 

I’ve read through these articles.

My Zoom app connection looks fine.

None of the common Zoom problems outlined on your link appear to be relevant. 

Should I contact Tech Support at Zapier, Zoom (or give up on this)? :-)

 

Thank you!