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Best answer

New Lead in Social Intent doesn't trigger from duplicate emails

Becs CCF

I am very new to this so likely done something stupid!  I have a conversion pop up on my Wix website which takes the email address and the Zap should take that email address and send it to Mailerlite, but it doesn’t - nothing happens. No idea what to do

Best answer by ken.a

Hey there @Becs CCF,

I did some digging into this, and it seems like the Social Intents New Lead won’t trigger on duplicate emails and will only trigger on new unique emails. Could you please try triggering the Zap again and ensure that you’re using a new unique email?

Thanks! 😊

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • April 3, 2023

Hi @Becs CCF 

Good question.

To help give us more context, please post detailed screenshots with how your Zap steps are configured, thanks.

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
Becs CCF
  • Becs CCF
  • Author
  • New
  • April 3, 2023

Like this? 

 

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • Answer
  • April 3, 2023

Hey there @Becs CCF,

I did some digging into this, and it seems like the Social Intents New Lead won’t trigger on duplicate emails and will only trigger on new unique emails. Could you please try triggering the Zap again and ensure that you’re using a new unique email?

Thanks! 😊

Becs CCF
  • Becs CCF
  • Author
  • New
  • April 3, 2023

Brilliant  that makes sense - thanks so much!

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • April 3, 2023

Hi @Becs CCF,

You are most welcome! 😊

I’m glad I could help shed some light on why the Zap isn’t triggering.

If you have any other questions, please don’t hesitate to post in the Community. We’re always happy to help! 🤗

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