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My Zap wont publish and turns off when its on, no error message.

  • 11 February 2023
  • 2 replies
  • 56 views

Every time i turn on my Zap it instantly turns off when i refresh the page. I have another zao on so i dont understand why this one wont turn on. Ive tried every solution but it wont work. I connected calendly to pipedrive. There are no erros, i have paid subscriptions to each of the apps, 2fa is on for all of them, i completely re did it mulitple times, created copies. but nothing is working. i can even get it to turn on every time i refresh it turns off so i have no history to look at. I need this fixed by Monday or im going to have to find a new service to use. please help out. 

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Best answer by chanelle 23 February 2023, 21:00

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Userlevel 7
Badge +14

Hi @WarZone Athletics 

Good question.

Check your Zap > Details > Change History for possible insight

Otherwise, you can open a ticket with Zapier Support.

 

What Zapier plan do you have?

What Calendly plan do you have?

 

About the Calendly Integration

  • Admin/owner permissions: Zaps behave differently for Owners and Admins (i.e. Triggering off of changes by all users) versus users with fewer permissions (i.e. Triggering only off your own changes)
  • Paid/versioned account: Requires a paid Professional Calendly account or higher
  • Partner's documentation: https://help.calendly.com/hc/en-us/articles/235289507-Zapier

 

 

Userlevel 6
Badge +8

Hey there @WarZone Athletics! From your support ticket, it looks as if the issue has been resolved. Let me know if there is anything more we can do to assist in the future. 
 

I’m going to drop this message from support here just in case someone comes across this post in future and needs some assistance for a similar case :) 

 

If you run into the issue again, you may want to try refreshing your app connections with the following steps:
 

  1. Head to the "My Apps" page here: https://zapier.com/app/connections
  2. Select the Calendly or Pipedrive app from the list, which will show all of the connections for that app.
  3. Clicking on a connection will reveal a drop-down menu, where you can select "Delete" to remove it.
  4. Return to your Zap, and you'll be able to make a brand new connection to the app. (This step needs to be repeated for each Zap that uses the app connection)

 
You can learn more about managing app connections in this article from our Help Center:
 
https://zapier.com/help/manage/app-connections/manage-your-app-connections

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