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I paid the 10$ offer to get a Pro account for 3 months. It was on August 18th. Today is disappeared and I’m back to Free Plan. How can I solve it?

Hi @Ramon Molera 

Check your Zapier Profile > Billing: https://zapier.com/app/settings/billing

It says I’m on a Free plan. But I have my 10$ charged in my bank account since August 18th...

@Ramon Molera 

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

Maybe I’m wrong, but the way to open a ticket for personal support, it’s being a paid member. And this is my problem. I’m not a paid member anymore...

Hi @Ramon Molera,

You can contact our Support Team by clicking here: https://zapier.com/app/get-help and scrolling down at the bottom and clicking on the “Accounts, pricing, and billing” option. Like so:

a09c5f512fb6060689dd6aa3b511c441.png
(view larger)

Hopefully, this helps.

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