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Question

Motion gives a "Bad Request" when creating projects

  • 20 October 2023
  • 7 replies
  • 45 views
R
Userlevel 1

I’m taking data from Zomentum and bringing it to Motion to create projects.  I’m getting “Bad Request” when creating projects and don’t know why. 

 

7 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @ryang 

Good question.

Make sure you review the help article for the requirements of using Motion in Zaps: https://help.zapier.com/hc/en-us/articles/16060960284685-How-to-get-started-with-Motion-on-Zapier#additional-authentication-instructions

Check your Motion Zap app connection here: https://zapier.com/app/connections

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
R
Userlevel 1

thanks for replying. The connection tests fine and I’ve generated the API key properly. I can read the fields from Motion just fine, I simply get that error when trying to test the zap out. 

Troy Tessalone
Userlevel 7
Badge +14

@ryang 

Have you tried reaching out to Zapier Support or Motion Support?

Make sure there are no line break and no unsupported characters, or if there is a max character limit.

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
R
Userlevel 1

That’s a good idea, I’ll start with Zapier’s support at this time since they’re generating the error code that is vague.

Troy Tessalone
Userlevel 7
Badge +14

@ryang 

FYI: Most apps on Zapier are built and maintained by the app developers themselves on the Zapier Developer Platform.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
T

That’s a good idea, I’ll start with Zapier’s support at this time since they’re generating the error code that is vague.

Did you ever find a solution? I’m having a similar issue.

Troy Tessalone
Userlevel 7
Badge +14

@ryang 
Zapier merely displays the encountered error code from the app’s API used in a Zap step.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


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