Hello, beginner Zappier user here,
I’m using the “New Update In Board In monday.com” trigger to populate a slack message like so:
`Group Title` @ `Insert item here` from `person who posted the update` : `update text`
Here my problems start:
- When polling for test updates, it does not pull from previous item updates so that I can have the correct pieces of data
- It will pull an update that does not exist, because that item does not have updates. Therefore, I don’t think it provides me with accurate variables to be pulling data from
- From the data it does pull, it does not pull all the data that is provided in the example
- Some of the fields match up, however not all of them, and even then some fields will return with no data even though there should be data
- For example, the `Group Title` field is passed to the update in the test, however when actually run it does not appear
- I do receive useful information, like the userID and the itemID, however I cannot then go and search for those ID’s using any of the tools in Zapier (that I am aware of)
- It would be very useful to use the userID, itemID, and groupID to be able to get the names corresponding to those ID’s, however I’m unsure how to do so
Troubleshooting;
- I’ve disconnected and re-connected monday (multiple times)
- I’ve deleted the zap and started from scratch
Data I am currently receiving (from one of the run details):
| userId | originalTriggerUuid | boardId | itemId | updateText | subitems | subitems_status8 | people |
| date4 | status | link | app | type | triggerTime | subscriptionId | triggerUuid |
Data it says I should be receiving (Tests)
| User Id | Original Trigger Uuid | Board Id | Item Id | Pulse Name | Group Id | Group Name | Update Text |
| Subitems | Subitems Status 8 | People | Date 4 | Status | link | Link Url | Link Text |
| Group Color | App | Type | Trigger Time | Subscription Id | Trigger Uuid |
Possible Solution:
If I could poll monday.com for these ID’s as they relate to names, or poll for more information about an item from it’s itemID, then I could accomplish the rest of what I’m trying to do easy. However, I’m not sure where to start
Thank you in advance!! 😁
