I’m trying to set up a new Zap that will be triggered by a new email being received in my inbox in Outlook. When I test the trigger, it returns the message “No email found.”
Things I’ve tried:
- Leaving the “shared inbox” field under Trigger blank → “no email found.”
- Entering my email address in the “shared inbox” field → “no email found.”
- Entering the word “Inbox” in the “shared inbox” field → “unable to pull emails...error code: error while retrieving: unable to retrieve the list of emails: the requested user “inbox” is invalid.
Please help. I feel like setting up a Zap with a new email as a trigger should be so simple. What am I doing wrong?
Thank you.
