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Lead creation with contact in Kommo

  • March 3, 2023
  • 10 replies
  • 115 views

Nicrokl13

Elegí la opción de crear un lead con contacto en Kommo CRM, pero solo se creo el contacto y no el Lead. como puedo asegurarme de que esta correcto el Zap?

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10 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 3, 2023

Hi @Nicrokl13 

Translated using Google Translate: https://translate.google.com

 

Lead creation with contact in Kommo


I chose the option to create a lead with contact in Kommo CRM, but only the contact was created and not the Lead.
How can I make sure that the Zap is correct?


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 3, 2023

Hi @Nicrokl13 

Good question.

Those are separate Zap actions.

Please post detailed screenshots with how your Zap steps are configured for us to have enough info, thanks.

 

 


Nicrokl13
  • Author
  • New
  • March 3, 2023

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 3, 2023

@Nicrokl13 

We need to see more screenshots with how your Zap steps are configured with the variables mapped between Zap steps.


Nicrokl13
  • Author
  • New
  • March 3, 2023

 

Hi Troy Tessalone

Yes, there is the option of creating a lead with contact. It's not a separate zap.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 3, 2023

@Nicrokl13 

We need to see more screenshots with how your Zap steps are configured with the variables mapped between Zap steps.


Nicrokl13
  • Author
  • New
  • March 3, 2023

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 3, 2023

@Nicrokl13 

Observation,

You most likely want to put commas between each of the mapped variables for Tags.

Otherwise it will create 1 long Tag.

 

 

This field only expects #s as indicated by the 123 icon.

 


Nicrokl13
  • Author
  • New
  • March 3, 2023

Thanks Troy Tessalone

Do you think that with these changes the creation of the lead with the contact will already work?

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 3, 2023

@Nicrokl13 

There’s only 1 way to find out, and that is to make the changes, then test and check.