Question

Jotform - data entries missing

  • 4 November 2022
  • 2 replies
  • 31 views

Hi Community,
I’m having trouble with a simple Jotform Zap.
The data that the user enters into Jotform is not coming through into the Zap fields. 
Attached is a screen shot of the Jotform and the Zap.

Basically I just want the numbers that the user inputs for each flavour to come through.

 

I’m sure this is something obvious that I just can’t figure out!
Appreciate anyones help :)

 

 

 


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2 replies

Userlevel 7
Badge +9

Hey @cjguy! Troy is correct in why those values aren’t coming across. I wanted to check-in: where you able to refresh your sample data in the test and get this working as expected? That should do the trick! If you run into any issues along the way, we’re here to help. 🙂

Userlevel 7
Badge +14

Hi @cjguy 

Good question.

The mapped variable value for the example you are using to test with has “No data”, hence why the results are empty.

Try changing your trigger test data: https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger

Make sure to submit a Jotform first that has the desired data filled out.