Question

Item creation on Monday.com from HubSpot company update (time issue)

  • 5 November 2022
  • 4 replies
  • 36 views

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Hi,

We need to create an item in Monday.com board each time the property of the existing company changes to something in HubSpot. This is the current setup:

But item creation can take up to 1 hour from the moment the property value was changed in HubSpot for some reason. Is there a way to spread up this process?


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4 replies

Userlevel 7
Badge +9

Heya @valeriasem! How are you getting along with this? I double checked and didn’t see a related ticket so wanted to check-in with ya.

Full transparency, this app is owned and maintained by the team at HubSpot so our support team may not have an immediate solution. Opening a ticket with them is definitely going to be the best bet though as they may need to review your zap logs with you.

Keep us posted either way though! 🤗

Userlevel 7
Badge +14

Hi @valeriasem 

Good question.

Scheduled (aka polling) triggers can take from 1-15 minutes to fire depending on your Zapier plan.

 

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thank you @Troy Tessalone we have two accounts (Starter and Professional) and updating time for this automation takes not 15 minutes, but 40 minutes - 1 hour. We can't understand the reason why

Userlevel 7
Badge +8

Hi @valeriasem 

 

Some apps (in my case it was Docusign) can take up to 20-30 mins to show the update in their API response. 

 

You might wanna open a ticket with support@zapier.com so they can dive deeper into this.