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Issue about data transfer from Google sheet to VTiger

  • 21 June 2022
  • 1 reply

Hi, i am testing google spreadsheet to VTiger.

I setup a ZAP when a new row added in google sheet, it will update to VTiger as a new lead.

The automation works, the data also transfer to VTiger,

but the data all being display as question mark “?????” it can’t not display the correct character.

i am trying both english and chinese character, both not working correctly.

here you can see the screenshot of my google sheet and VTiger leads.

can you point me out what might cause this issue?




Best answer by Danvers 21 June 2022, 14:50

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Userlevel 7
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Hi @taucute!

Hmm, I’ve not come across this one before. I think that it’ll be best to contact the Support Team for this one (using the Get Help form) as they will be able to look at the Zap’s logs to see how the data is being sent ad if we’re being sent any errors from VTiger. Thanks!