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This post was split from the topic  Zapier not working when published

Hello, I have a zap with only two triggers on it - simply taking what is entered in an excel sheet and creating a new project in Freshbooks.  It shows that it is running and I show some new projects in Freshbooks but then it’ll go for a week without any creation of new projects in Freshbooks, but the Zap is still running with no errors.  Can someone guide me on what I need to modify?

Hi ​@angie ellsworth,

 

We split your post into a new post. To address your Zap’s inconsistencies, check the Zap History to see if it ran successfully or encountered issues. Zaps only trigger with new data, so ensure new rows are regularly added to the Excel sheet. Also, verify that the FreshBooks integration is still connected and that no changes in project creation settings impact the Zap.

 

If none of these suggestions resolve the issue, could you please provide more details about your Zap setup? The more information we have, the better we can assist you. Please obscure any sensitive information within the screenshot for security purposes. Thank you.