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I have a flow set up that creates a new issue in JIRA form a Hubspot form submission. I am trying to use  the Add Attachment to Issue in Jira Software Cloud, but the attachment is showing up as a text/html file. I’ve tested both a PDF and a .doc and it does the same thing. 

 

 

Awesome! Glad to hear Troy was able to help you out @lwebb!

If you have any other questions, please don’t hesitate to reach out. We’re always happy to help! 🤗

 

Thanks @Troy Tessalone, that works now! 

@lwebb 

The file link needs to be a publicly accessible direct download link.

You may need to add this Zap action: HubSpot - Get File Public URL

 

@Troy Tessalone Ah, I understand what you mean. I updated the test data and reselected the attachment but it’s still not rendering correctly.

 

 

 

 

@lwebb 

The mapped variable value in this example screenshot is: Sample Upload a… calendar Value

That is not a valid value in the form of a file object or a file link.

Try changing the Zap trigger test data.

Can you post screenshots from the Zap trigger DATA OUT for that field?

 

 

For example @Troy Tessalone this is from a test submission; this is the attachment URL that gets sent through from the form

 

 https://23739510.cdnp1.hubspotusercontent-na1.net/hubfs/23739510/form-uploads/072424c5-302a-4dd0-84bc-17fddbda6914/cb5942ac-b7bb-41dc-ba77-7c596616b782-0-2new_calendar_submission-RC-PRO-One-Sheet.pdf?Expires=1695237695&Signature=Uy0sdcC4iVUPuMC8APkU0R5hi67KtfDZenQSPiJ6hW-UQywQaujTNNlD19pCnw31uazl-m1sgMfvjSmQnKaJGSnFS-jwEGXiFQfOXiBHfC4PVY-lhaPS1xuqLqeXph60qV2Krbq5egc5pvT~BW7fJatQ7Z2xSqsY2r6qvp2SoNt1VHHe0Lrb~x96jKSWDIUacw9lTLW5gOGqYeX7e~kh57LXocvMRdB-T-nSAE9AXF-eG4OaaXZAEm9iZFXEERlb6n7kGzJLZDPEvliEmfSM9JdZ1P6XfQ6AjtlCkptUjIhSUN7QxkorsMwwuqeCYykjc2CX6E48g6siF0XbUccasg__&Key-Pair-Id=APKAJDNICOKANPHVCSBQ

Yes

@lwebb 

Did you test as an end user before pulling thru fresh examples in the Zap trigger step to use to configure your Zap actions?

 

Thanks Troy. I’m not quite sure how to map that to a file object or link? The attachment is being submitted through a field in Hubspot (on the same form that triggers the sequence in step 1) 

For mapping an attachment, I see the form fields, or the below JIRA fields

 

Hi @lwebb 

Good question.

The mapped variable needs to be a file object or a file link.

The value for the mapped variable is neither of those.

 

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