How to automate status updates in Monday.com and upload DocuSign files
Please, I am having an issue with my zap and I need help.
I am trying to update column values in monday.com when a specific DocuSign envelop is sent and completed.
I want to send to DocuSign envelops and track them differently.
Aswell as DOwnload the sent and completed file into the Monday.com file column.
I don't seen to get the first connection, because on sending documents to different email addresses, it only updates on the email column, I chose during the zap setup.
I had to remove the filter I added to at least get the first step right.
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Hi @VGreen
For us to have info about the error, post screenshots showing how the Monday Zap step is configured in the CONFIGURE tab while in EDIT mode.
Please, The first issue is that the monday.com columns aren’t updating. I want it to be able to update the monday.com columns with the correct email address, but I think that the item ID, I chose in the next step is wrong. I tried to use custom but it give me an error.
I have a list on monday.com that I want the the docusign to, I need it to update to the right columns.
@VGreen
TIP: You can click field labels that are underlined to see tooltips with more info that may provide guidance.
For Step 2, you need to specify a value to search for in the “Email” field.
For Step 5, you need to map the ID of the Item found in Step 2. Use the >...] button at the right of the field to switch to “Custom” mode, then use the t+] button to map the variable.
Please,
For Step 2, How do I specify a value to search for in the “Email” field?
Click the t+] button in the field to map a variable that is an email address value from a previous Zap step.
Please, I have updated as you directed, it was successful without an error, but when I try sending an envelope to a different contact on my monday.com board. I run into error.
Here’s the error
@VGreen
What is the new error? (screenshot)
What fields are you updated in Zap step 3? (screenshot)
Please, here’s the error
And this is step 3:
@VGreen
Check the DATA IN/OUT tabs for a Zap Run to see the data flow.
It’s likely an Item was NOT found in Zap step 2, thus why there was an error in Zap step 3.
I added a filter and it stopped the zap. saying item ID not found
Please let me explain myself better: I want to able to send docusign envelope to all these email addresses on this Monday.com board, more will still be added. Please is this the right automation?
Because, I am sending to a different email address from the ones I used in matching email and item ID columns. Please advice: