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Question

Google Sheets disappearing randomly when using Zapier.

  • 18 April 2024
  • 4 replies
  • 15 views
2

Strange one here. We have a workflow of data being collected through Gravity Forms, and flowing through a working zap to a Google Sheet. We have no idea what is triggering this, but randomly we get Zapier Alert about a problem with the zap. Each time, the issue is that the Google Sheet has evaporated. It’s not in trash, it’s like it never existed. Multiple times we have created the sheet, and multiple times it has been evaporated. Just can’t figure out why, and why at least it wouldn’t be in the trash for 30 days to be restored.

4 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @2CDev 

Can you share screenshots of the encountered error to give us more context?

If you know the GSheet ID, then to troubleshoot, check your GDrive Trash: https://support.google.com/docs/answer/2375102

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
2

Let’s focus on the disappearing Google Sheet. I have created it multiple times, including two weeks ago, then got the Zapier Alert that state “no such sheet exists” and logged into Google Drive, and sure enough it is gone and not in the trash for 30 days to restore.

Troy Tessalone
Userlevel 7
Badge +14

@2CDev

Can you share screenshots of the encountered error as well as how your Zap steps are outlined and configured to give us more context?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
2

I don’t know how to delete this post? We decided to stop using Zapier. These issues are too time consuming.

 

Reply


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