Best answer

Google Chat not listing Google Chat Spaces

  • 6 March 2024
  • 4 replies
  • 81 views

Hello Community,

I am not able to list a single google chat room, though I connected Zapier and my account.
Has anybody managed to post something to Google Chat Spaces?
Is it possible that Zapier actually means Google Hangouts when it talks of “Google Chat”? Hangouts has been officially retired for quite some time now.
If this is a known issue, is it in the works?

Best regards,
Tilman

icon

Best answer by SamB 7 March 2024, 19:18

View original

4 replies

Userlevel 7
Badge +14

Hi @tilman-meinestadt 

These are the available Zap apps from Google: https://zapier.com/apps/categories/google

 

Google Chat: https://zapier.com/apps/google-chat/integrations#triggers-and-actions

Thanks, but that wasn't exactly what I asked for.

There's no help section for the Google Chat integration (or it links to itself?) but we managed to find out you have to install the Zapier App within each chat space and allow zaps for the user creating the zaps there to make the chosen chat spaces show up in the zap editor. That's not well documented or it's hidden somewhere. So our start with Zapier was anything but intuitive and the appearance of the word "hangouts" was even more confusing.

So it works for us now and is resolved, but the documentation should be updated.

Userlevel 7
Badge +14

@tilman-meinestadt 

Links to the Zapier App for GChat for others:

https://workspace.google.com/marketplace/app/zapier_for_google_chat/905224480607

https://support.google.com/chat/answer/9470843?hl=en&co=GENIE.Platform%3DAndroid

Userlevel 7
Badge +11

Hi @tilman-meinestadt, welcome to the Community! 👋

I’m so pleased to hear you were able to get it sorted. Thanks so much for flagging this! I had a look and I couldn’t see any documentation available for the Google Chat app either so I’ve put in a request for some documentation for the Google Chat app to be added to our help center.

Sounds like you’re all set for the moment but if you need any help with anything else just let us know - happy to help further! 🙂

Reply