Failed to create an opportunity in Close: The request to /opportunity/ failed because of the following error: {"field-errrors":{"lead":"Object does not exist.".},"errror":[]}

Hey, so I’m trying to setup a Zap between Calendly and Close.io

The principle is simple → I want every booked call event to be turned into an ‘Opportunity’ within Close.io.

After connecting both through API, I run in the following error:

“The request to /opportunity/ failed because of the following errors: {"field-errors":{"lead":"Object does not exist."},"errors":x]}”

I’ve tried to create a new ‘Lead’ name by booking a test name within Calendly, see below

I just don’t know whether it’s Calendly or Close.io that’s causing this error?

Thanks in advance!

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Hi @Pascu Dragos

Thanks for reaching out to the Community!

Have you, by chance, tried to map an ID for the field “Lead?” If so, did you get an error message?

Also, could you send a full screenshot of how you’ve configured the Zap so far? (If there’s any personal information, kindly blur them.)

Looking forward to your response!

Hi @Pascu Dragos

Good question.

The Lead field expects the internal Close Lead ID.

You will need to first Find/Create Lead in Close.

Then map the Lead ID field between Zap steps.

Hi @Pascu Dragos

Good question.

The Lead field expects the internal Close Lead ID.

You will need to first Find/Create Lead in Close.

Then map the Lead ID field between Zap steps.

So what you’re saying is that I first need to create the same lead within Close.io manually, and then create the Zap? Would this be done just once or would I need to do this every single time?

Hi @Pascu Dragos

Thanks for reaching out to the Community!

Have you, by chance, tried to map an ID for the field “Lead?” If so, did you get an error message?

Also, could you send a full screenshot of how you’ve configured the Zap so far? (If there’s any personal information, kindly blur them.)

Looking forward to your response!

I’ve turned it into a template as it’s easier rather than adding 8-10 screenshots:

https://zapier.com/shared/cedcc320faa66d161f5d4e728302042ff543c31c

@Pascu Dragos

you can add another step to the Zap: Close - Find or Create Lead

@Pascu Dragos

you can add another step to the Zap: Close - Find or Create Lead

hey, thank you so much for that! It seems to work as it does add a lead to Close now. But it still doesn’t mark it as an opportunity in the 3rd step, see below:

Hey there @Pascu Dragos,

I’m jumping in to see if I can help!

Can you send a screenshot of the data that you have mapped onto the "Lead" field? Please ensure that you have mapped the Lead ID from the "Find or Create Lead" step to the "Lead" field.

More about this here: https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps

Please keep us posted!

Hey there @Pascu Dragos,

I’m jumping in to see if I can help!

Can you send a screenshot of the data that you have mapped onto the "Lead" field? Please ensure that you have mapped the Lead ID from the "Find or Create Lead" step to the "Lead" field.

More about this here: https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps

Please keep us posted!

Hey, sorry.. I’m really confused with regards to what to put where. See screenshots attached, this is what I have so far.