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Failed to create an entry in Attio: The app returned ""company_id" must be a valid GUID

  • December 19, 2023
  • 6 replies
  • 272 views

  • Beginner
  • 3 replies

I have a Google Form and once I receive a new submission, a new entry in Attio should be created, but I’m having some troubles on testing the zap and I guess is related to the Record ID field, probably I need to put something different on that field. Below is a screenshot of the error message returned. What should I change?
 

 

Best answer by Troy Tessalone

Hi @SolB 

In Step 2, the Record ID expects a Company Record ID from Attio, rather than a Response ID from GForms.

 

Add this Zap step.

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34081 replies
  • Answer
  • December 19, 2023

Hi @SolB 

In Step 2, the Record ID expects a Company Record ID from Attio, rather than a Response ID from GForms.

 

Add this Zap step.

 


ken.a
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  • Zapier Staff
  • 6780 replies
  • December 21, 2023

Hi there @SolB,

I’m jumping in to see if I can help.

I believe you’d need to use the “Update Record Attributes Values” action and use the Record ID from the “Find or Create Company” step.

Hopefully, this helps!


  • Author
  • Beginner
  • 3 replies
  • December 19, 2023

 


  • Author
  • Beginner
  • 3 replies
  • December 20, 2023

Hi @SolB 

In Step 2, the Record ID expects a Company Record ID from Attio, rather than a Response ID from GForms.

 

Add this Zap step.

 

 

Thanks Troy Tessalone , it worked!

Now I have the following question. Once I create the new entry in Attio, I want to add the answers from the Google Form as Attributes in the company recorded in Attio, how can I do that? Which record ID should I use for this zap?

Thanks!


  • Author
  • Beginner
  • 3 replies
  • December 21, 2023

Hi @ken.a , thanks for your reply, but I’m stuck. When I put the ID from the “Find or Create Company” step in the ID field in “Update Entry Attributes Values” step I got the error message: “Entry not found”

 


ken.a
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  • Zapier Staff
  • 6780 replies
  • December 22, 2023

Hi there @SolB,

Thanks for the update here.

It looks like you are using the incorrect action here. Could you please try changing the action step to “Update Record Attribute Values”?

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(view larger)

Please let me know if this works. Thanks!